2012 Chrysler 300 drivetrain & axles problems

Tl* the contact owns a 2012 chrysler 300. While the vehicle was parked, it rolled back in reverse and knocked the contact to the ground. The vehicle crashed into a dumpster across the street. The bumper of the vehicle was damaged. The contact sustained injuries to the head from the impact of the bottom of the vehicle door. Medical attention was not required and a police report was not filed. The manufacturer was not made aware of the issue. The failure mileage was unknown.

I had a recall performed at the dealer for the shifter recall in for which they performed a reprogram that would supposedly keep the car from rolling if the drivers door was opened and the transmission was not put in park. Well here's what happened. After the reprogram whenever the drivers door is opened while the car is running and in gear it jumps into park which is bad for the driveline. I guess that's how it was reconfigured.