2017 Chrysler Pacifica Plug-IN Hybrid electrical system problems
Owners reported electrical system problems in 31 complaints for the 2017 Chrysler Pacifica Plug-IN Hybrid, 24% of the complaints on file. It is the most reported problem area for this model year.
At a glance
- Complaints
- 31 24% of this year's complaints
- Typical mileage
- 16,000 miles 11 complaints with mileage
- Crashes and fires
- 0 and 5
- Injuries and deaths
- 3 and 0
Source: NHTSA owner complaints
When electrical system problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 6 |
| 20k to 40k miles | 2 |
| 40k to 60k miles | 1 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 11 electrical system complaints that report mileage, the median is about 16,000 miles, and 82% were reported before 60,000 miles.
These complaints mention 5 fires, 3 injuries.
What owners wrote
We had the FCA Recall #Z11, NHTSA Recall #22V-077 repaired on this vehicle. One week later, the plug-in hybrid Pacifica was parked in the garage, plugged in but done charging. In the middle of the night, the battery spontaneously combusted. We heard a loud boom sound and found the car smoldering and emitting significant amounts of smoke. The car then burst into flames.
The contact owns a 2017 Chrysler Pacifica Hybrid. The contact stated that after starting the vehicle, the parking brake inadvertently engaged and the passenger's and driver's side rear sliding doors were unable to unlock. The contact disconnected the battery to correct the failure. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
Other problems reported for the 2017 Chrysler Pacifica Plug-IN Hybrid
- Engine 19 complaints
- Hybrid & electric propulsion 19 complaints
- Fuel system 18 complaints
- Drivetrain & axles 15 complaints