2018 Chrysler Pacifica brakes problems

Tl* the contact owns a 2018 chrysler pacifica. When the contact pulled into a parking space, the brakes did not stop the vehicle and the gear did not shift into park. As a result, the vehicle crashed into a wall. The contact had to pump the brake pedal a couple of times until the vehicle stopped. The contact sustained a minor injury that did not require medical attention. A police report was not filed. The dealer suggested that the contact might have depressed the accelerator pedal instead of the brake pedal.

Tl* the contact owns a 2018 chrysler pacifica. The contact stated that while approaching a stop sign, the brake pedal was depressed to the floorboard but the vehicle failed to come to a stop. The vehicle kept driving and suddenly made a stop along with a jerk but no warning lights illuminated. The contact called the pearl chrysler jeep dodge ram dealer and scheduled an appointment. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 15,300.