1994 Chrysler Town And Country air bags problems

Dt; at 35 MPH someone pulled out in front of consumer's vehicle and hit other vehicle. Upon impact, the air bags did not deploy. She was told by the manufacturer that air bags were not guaranteed to deploy in a crash. Also, she was told not to depend on the air bags. There were 100 variables in deployment of air bags, and there was no way for the manufacturer to tell her over the phone when an air bag went off. Driver sustained injuries, and was taken to a hospital.

Tl*the contact owns a 1994 chrysler town and country. While parked the contact activated the rear windshield wiper; however, failed to function. The contact also noticed the air bag light was illuminated on the instrument panel constantly after the failure occurred. The vehicle was not taken to the dealer for diagnostic testing. The dealer was contacted and stated there was a recall NHTSA recall campaign id number: 99v113000 (air bags) which the vehicle was included in and had been repaired prior to the failure.