Vehicle Data Hub

2002 Chrysler Town And Country latches & locks problems

24 complaints about latches & locks have been filed for the 2002 Chrysler Town And Country, which is 5% of all its NHTSA complaints.

At a glance

Complaints
24 5% of this year's complaints
Typical mileage
60,000 miles 18 complaints with mileage
Crashes and fires
0 and 0
Injuries and deaths
3 and 0

Source: NHTSA owner complaints

When latches & locks problems show up

Latches & locks complaints by mileage, 2002 Chrysler Town And Country Complaints by odometer reading in 20,000-mile steps. The median is about 60,000 miles. 0k to 20k miles: 4 complaints 20k to 40k miles: 2 complaints 40k to 60k miles: 3 complaints 60k to 80k miles: 1 complaints 80k to 100k miles: 4 complaints 100k to 120k miles: 2 complaints 120k to 140k miles: 1 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 60,000 miles
Based on 18 complaints that include mileage. 50% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles4
20k to 40k miles2
40k to 60k miles3
60k to 80k miles1
80k to 100k miles4
100k to 120k miles2
120k to 140k miles1
140k to 160k miles0
160k to 180k miles1
180k to 200k miles0
200k+ miles0

What the data shows

Of the 18 latches & locks complaints that report mileage, the median is about 60,000 miles, and 50% were reported before 60,000 miles.

These complaints mention 3 injuries.

What owners wrote

The power sliding doors operate erratically. Sometimes they act like something is in the way and the door reverses direction. This occurred recently and my daughter's foot was smashed by the door. It did not require a doctor's visit but her foot was bruised. We took the vehicle to the delaership and they said that there were no error codes. They said they contacted chrysler hq and they said if there are no codes then there is nothing they can do.

Reported at 25,500 miles, December 2003 Injury

I have a 2002 chrysler town and country van and come to find that the passenger sliding door is unable to open at all. I tried to disconnect the battery and open it, nothing works, it is locked so tight the door will not unlock.

Reported at 83,000 miles, January 2010

Other problems reported for the 2002 Chrysler Town And Country

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Latches & locks problems across all Chrysler models