2002 Chrysler Town And Country problems
The 2002 Chrysler Town And Country has 518 complaints on file with NHTSA. The largest share (16%) concerns steering. After that come air bags (13%) and electrical system (12%).
At a glance
- Complaints
- 518 filed with NHTSA
- Most reported
- Steering 16% of complaints
- Crashes and fires
- 21 and 14
- Injuries and deaths
- 27 and 0
- Typical mileage
- 53,000 miles 361 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 77 |
| 20k to 40k miles | 55 |
| 40k to 60k miles | 75 |
| 60k to 80k miles | 51 |
| 80k to 100k miles | 44 |
| 100k to 120k miles | 17 |
| 120k to 140k miles | 20 |
| 140k to 160k miles | 10 |
| 160k to 180k miles | 9 |
| 180k to 200k miles | 1 |
| 200k+ miles | 2 |
What the data shows
Among the 361 complaints that report mileage, the typical (median) problem appeared at about 53,000 miles. For steering specifically, the median reported mileage is about 50,000 miles (58 complaints with mileage).
Safety-related details: 21 complaints mention a crash; 14 complaints mention a fire; 27 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2002 ranks 12th most-complained-about out of 26 model years of the Chrysler Town And Country with enough data (366 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Dt: the contact stated on 5-7-05 vehicle was rear-ended by another vehicle going approximately 50 MPH. The contact was sitting still in his vehicle at this time. The vehicle was totaled by the accident. The passenger's side and driver's side seats fell backward. He did not have pictures of the seats. His wife, a passenger in the vehicle, hit her right shoulder and arm on the door post of the van. The day after the accident her arm was black.
02 chrysler town and country was rear-ended by another vehicle. Drive seat back complapsed, ejecting driver of town & country to rear of van.
2002 chrysler town & country ex with supplemental side air bags. The vehicle was in a side impact crash with over $17,000 in damage and the side air bags did not fire.
We bought a used 2002 chrysler town and country minivan from a car rental company here in sacramento california. The VIN # is [xxx]. The vehicle was in excellent condition with about 24,000 miles on it we bought it. A couple of months after we bought the vehicle, the ABS light went on indicating that the ABS brake system and the traction control systems were malfunctioning. We took it into a dealer here in town and they replaced a rear wheel speed sensor.
Recall #d37 upper power steering hose replaced @ 17,590 miles. Then on jan. 2005 power steering vibrating, power steering oil low oil leak ( 18,211 miles) nov. 2005 oil leak again don kott added oil ---jan. 19,2006 took it to don kott again and was told the rack and pinion seal is leaking oil. Since my warranty was over at oct 2005 but my mileage is only 25,000 miles. The estimate repair cost will be $1,100 dollars. I feel that this should not happen at 25,000 miles and it was an defective parts.