2019 Dodge Journey backover prevention problems

Tl* the contact owns a 2019 dodge journey. While backing out of a parking spot, the vehicle's back up camera failed to alert the contact of another vehicle in the rear. As a result, the contact struck the parked vehicle. There were no injuries and a police report was not filed. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 4,000.

The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rear-view camera was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact associated the failure with NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.