2019 Dodge Journey problems
The 2019 Dodge Journey has 136 complaints on file with NHTSA. The largest share (17%) concerns electrical system. Next are backover prevention (14%) and air bags (7%).
At a glance
- Complaints
- 136 filed with NHTSA
- Most reported
- Electrical system 17% of complaints
- Crashes and fires
- 12 and 0
- Injuries and deaths
- 5 and 0
- Typical mileage
- 30,000 miles 37 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 11 |
| 20k to 40k miles | 8 |
| 40k to 60k miles | 6 |
| 60k to 80k miles | 3 |
| 80k to 100k miles | 5 |
| 100k to 120k miles | 2 |
| 120k to 140k miles | 2 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 37 complaints that include odometer readings, half describe a problem before roughly 30,000 miles.
Safety-related details: 12 complaints mention a crash; 5 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2019 ranks 11th most-complained-about out of 12 model years of the Dodge Journey with enough data (88 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was traveling on a very busy highway going 50 miles an hour. I noticed a lot of congestion ahead so I had to lean over because the car has bad blind sites due to headrests on all seats. When I turned back there were many cars stopped dead in front of me. I slammed on the brakes but didn't even slow down. I rear ended the car in front of me. My air bag did not deploy nor did my seat belt even tighten. My entire body especially on the right side slammed the steering wheel.
The vehicle's check engine, the ESC, and the electronic throttle control warning light, would all come on and the vehicle would bog down and not be able to go above 40 MPH. This has happened 5 times now, it is back at dempsey dodge dealership for the 4th time. No answers have been found and chrysler is not replacing the vehicle. Every time it happened while driving. The vehicle has been back at the dealership more than I have driven it since purchasing it on june 29th.
I recently took a trip to pigeon forge tennesee from charl3ston west virginia. The speed most of the drive was 65MPH. My vehicle only has 43,000 miles on it. I bought it used but that doesn't mean that the brakes should already be wearing down. Braking down hill at 65MPH the brakes seemed to almost be pulsating but felt like the rotor may have been warped and the sound was horrible! I felt the vibrations every time I would brake. I don't know what to do about it as I just spent a lot of money on the car itself!