Vehicle Data Hub

2012 Dodge Ram 5500 problems

The 2012 Dodge Ram 5500 has 51 complaints on file with NHTSA. The largest share (41%) concerns steering. After that come drivetrain & axles (18%) and electrical system (14%).

At a glance

Complaints
51 filed with NHTSA
Most reported
Steering 41% of complaints
Crashes and fires
0 and 6
Injuries and deaths
0 and 0
Typical mileage
33,000 miles 25 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Steering 41%
  • Drivetrain & axles 18%
  • Electrical system 14%
  • Engine 8%
  • Fuel system 6%
  • Air bags 4%
  • Body & structure 4%
  • Suspension 4%

When problems show up

Complaints by mileage, 2012 Dodge Ram 5500 Complaints by odometer reading in 20,000-mile steps. The median is about 33,000 miles. 0k to 20k miles: 8 complaints 20k to 40k miles: 6 complaints 40k to 60k miles: 4 complaints 60k to 80k miles: 3 complaints 80k to 100k miles: 1 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 3 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 33,000 miles
Based on 25 complaints that include mileage. 72% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles8
20k to 40k miles6
40k to 60k miles4
60k to 80k miles3
80k to 100k miles1
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles3
180k to 200k miles0
200k+ miles0

What the data shows

Among the 25 complaints that report mileage, the typical (median) problem appeared at about 33,000 miles. For steering specifically, the median reported mileage is about 35,000 miles (10 complaints with mileage).

Safety-related details: 6 complaints mention a fire.

It is also covered by 9 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

On dec. 21, 2013 was driving 2012 dodge 5500 4 x 4 in newbury ohio and truck low fuel gauge came on. The lights started flashing and wipers turned on and truck shut down and therefore wires and tipm started melting and smoking and burned all the wires going into the cab and cluster. Driver disconnected batteries and during this time the truck locked him out and starter was trying to start the truck with the key in the off position. Driver had to flee from the truck to avoid personal injuries.

Reported at 13,700 miles, December 2013 Fire

On march 2, 2014 while sitting in our 2012 dodge 5500 4 x 4 the low fuel light came on and we opened hood and tipm was smoking again. We just got the truck back from the dealer from the first tipm fire 4 days before. I jumped out of the truck and disconnected the batteries and fled from harms way.

Reported at 14,100 miles, March 2014 Fire

On the evening of july 30, 2015 while driving my 2012 dodge ram 5500 utility truck, there was a fire in the engine compartment which I believe was due to recall p65. This recall is for the diesel fuel heater electrical connector. This vehicle was taken to dealerships multiple times for repair, yet I was told that no part was available to perform recall. This truck was deemed a total loss.

Reported at 164,000 miles, July 2015 Fire

Tl* the contact owns a 2012 dodge ram 5500. The contact stated that while driving at different speeds, the vehicle would not stay in the lane and the steering pulled left and right. The vehicle was taken to the dealer for a diagnostic testing where the technician stated that the steering box needed to be replaced. The contact mentioned that the failure recurred days later and was taken to the dealer for another diagnostic testing. The technician was unable to diagnose the failure.

Reported at 580 miles, January 2013

Tl* the contact owns a dodge 2012 ram 5500. The contact stated that while exiting the highway at approximately 25 MPH, the ABS brake light illuminated. The vehicle was towed to an authorized dealer and diagnosed that the driver's side wheel bearings needed replacing. The vehicle was taken to the dealer, who stated that the vehicle was included in NHTSA campaign id number: 13v527000 (steering). The contact had experienced the failure before being able to have the recall service performed due to a lack of parts.

Reported at 45,743 miles, March 2014

Other model years of the Ram 5500

  • 2012
  • 2011
  • 2010
  • 2009
  • 2008