2002 Dodge Ram Quad Cab body & structure problems

Tl*the contact owns a 2002 dodge ram 3500 quad. The contact stated that the dashboard was cracking from the windshield to the molding. The contact was cut on the finger when the dashboard caved in and he attempted to pull it back out. The vehicle was taken to an authorized dealership where the contact was informed that the dashboard would be replaced at his expense. The contact called the manufacturer who offered no assistance. The vehicle had not been repaired. The current mileage was approximately 160,000.

Purchased 2002 dodge ram used. At first service interval, rack and pinion boots were leaking, main seal was shot. Also had manifold leak, along with a steering problem that causes shaking at 40 MPH. Steering problem still remains, and there is a loud rattle that the dealership cannot find. This vehicle has been a nightmare, most recently, my fuel pump decided to quit working.