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2002 Dodge Ram Quad Cab problems

The 2002 Dodge Ram Quad Cab has 265 complaints on file with NHTSA. The largest share (26%) concerns body & structure. After that come electrical system (9%) and steering (9%).

At a glance

Complaints
265 filed with NHTSA
Most reported
Body & structure 26% of complaints
Crashes and fires
13 and 4
Injuries and deaths
16 and 0
Typical mileage
58,000 miles 204 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2002 Dodge Ram Quad Cab Complaints by odometer reading in 20,000-mile steps. The median is about 58,000 miles. 0k to 20k miles: 55 complaints 20k to 40k miles: 17 complaints 40k to 60k miles: 31 complaints 60k to 80k miles: 33 complaints 80k to 100k miles: 46 complaints 100k to 120k miles: 7 complaints 120k to 140k miles: 6 complaints 140k to 160k miles: 5 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 2 complaints 200k+ miles: 2 complaints 040k80k120k160k200k miles Typical: 58,000 miles
Based on 204 complaints that include mileage. 50% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles55
20k to 40k miles17
40k to 60k miles31
60k to 80k miles33
80k to 100k miles46
100k to 120k miles7
120k to 140k miles6
140k to 160k miles5
160k to 180k miles0
180k to 200k miles2
200k+ miles2

What the data shows

Among the 204 complaints that report mileage, the typical (median) problem appeared at about 58,000 miles. For body & structure specifically, the median reported mileage is about 75,000 miles (53 complaints with mileage).

Safety-related details: 13 complaints mention a crash; 4 complaints mention a fire; 16 injuries reported.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Collided with another vehicle, I was going 75 MPH it was somewhere near stopped to 30 MPH, I ran into the rear of other vehicle and air bags did not deploy, what the hell do I pay for them for. I have extensive pictures of the truck I was driving to prove my case.

October 2003 CrashFireInjury

I was driving under 30 miles an hour in my 2002 dodge ram quad truck when something snapped under the front of the truck causing me to lose control of my vehicle resulting into crashing into a truck waiting to pull out into the street. The truck only had 17,000 miles and we only have had it 22 months, bought new. The steering arm was off at both ends, the wheel came off and all damage was on the inside of the wheel, the other wheel was turned straight.

Reported at 17,800 miles, October 2003 CrashInjury

2002 dodge ram 4wd 4 door currently on third engine after 2 drive train failures. Today the engine began making thudding noises, the vehicle bucked and the engine light was blinking. Further, when the front tire hits a small pot hole or other road deformity, the vehicle abruptly veers requiring drastic counter steering to correct, often nearly out of control. Repeated attempts to inform daimler-chrysler corp. Have met with indifference and failure to acknowledge problem exists.

Reported at 11,000 miles, November 2004

I have a 2002 dodge ram 1500 quad cab 4x4, very well maintained and was never abused. About 8 months ago I noticed a crack on the dashboard on the passenger side. Within several months one crack had grown to 6 cracks. Then about 1 month ago the air would not flow through the dash vents anymore. In order to find out the problem I had to remove the dash board to get the heat and air system. When I removed the dash board it crumbled into about 20 pcs.

Reported at 88,470 miles, October 2010

Other model years of the Ram Quad Cab

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