2021 Ford Bronco Sport wipers, windshield & visibility problems

Tl* the contact owns a 2021 ford bronco sport. The contact stated while driving 20 MPH, she heard an abnormal sound and became aware that the driver's side rear window had shattered. The contact pulled over and parked in a nearby parking lot. The contact's grandson was seated in the rear of the vehicle and had some scratches to his leg but did not required medical assistance. A police report was filed. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 2,500.

The contact owns a 2021 Ford Bronco Sport. The contact stated that she noticed a crack was formed at the bottom of the windshield. Upon taking the vehicle to a dealer for an oil change, the mechanic informed her that several cracks had formed at the bottom of the windshield. The mechanic also stated that there was an unknown recall for the failure; however, the VIN was not included. The contact stated that the cracks had expanded vertically on both sides of the windshield, obstructing the driver's vision.