Vehicle Data Hub

2004 Ford Escape suspension problems

154 complaints about suspension have been filed for the 2004 Ford Escape, which is 22% of all its NHTSA complaints. It is the most reported problem area for this model year.

At a glance

Complaints
154 22% of this year's complaints
Typical mileage
123,000 miles 139 complaints with mileage
Crashes and fires
1 and 0
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

When suspension problems show up

Suspension complaints by mileage, 2004 Ford Escape Complaints by odometer reading in 20,000-mile steps. The median is about 123,000 miles. 0k to 20k miles: 0 complaints 20k to 40k miles: 1 complaints 40k to 60k miles: 6 complaints 60k to 80k miles: 4 complaints 80k to 100k miles: 22 complaints 100k to 120k miles: 30 complaints 120k to 140k miles: 27 complaints 140k to 160k miles: 16 complaints 160k to 180k miles: 14 complaints 180k to 200k miles: 11 complaints 200k+ miles: 8 complaints 040k80k120k160k200k miles Typical: 123,000 miles
Based on 139 complaints that include mileage. 5% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles0
20k to 40k miles1
40k to 60k miles6
60k to 80k miles4
80k to 100k miles22
100k to 120k miles30
120k to 140k miles27
140k to 160k miles16
160k to 180k miles14
180k to 200k miles11
200k+ miles8

What the data shows

Of the 139 suspension complaints that report mileage, the median is about 123,000 miles, and 5% were reported before 60,000 miles.

These complaints mention 1 crash.

What owners wrote

Driving down the road wirht my 2 young kids and all sudden go over the train tracks and the rear strut broke from the shock mount and came right up thru the vehicle I have found thousands of complaints on this issue, ford needs to step up luck I gained control of vehicle with a 1 mont old baby and a 3 year old this is searious matter! Someone is going to die because of this it needs to be fixed!

Reported at 220,000 miles, July 2014 Crash

Rusted out right wheel well with structural collapse. We bought this car used from a local ford dealer in april of 2013. This car was being driven on a freeway on june 15, 2014 when a loud thumping started in the right rear wheel on . On inspection the right rear wheel well is rusted out. The support that the shock absorber is attached to was completely eroded and a part of it punched through the wall into the interior of the trunk area. We felt it was not safe to drive.

Reported at 100,740 miles, June 2014

Other problems reported for the 2004 Ford Escape

Suspension problems in other years

Suspension problems across all Ford models