2012 Ford Escape seat belts problems

Tl* the contact owns a 2012 ford escape. The contact stated that while driving at 2 MPH and turning into a parking lot, another vehicle crashed into the rear quarter of the vehicle. Both vehicles were destroyed and none of the air bags in the contact's vehicle deployed. The contact also stated that the seat belt did not tighten on impact. The contact suffered neck, shoulder and facial injuries. The front seat passenger sustained severe internal head injuries and was diagnosed with a concussion.

Tl* the contact owned a 2012 ford escape. The contact stated that her husband was driving at 20-35 MPH, when he choked on food and passed out, which then caused the vehicle to hit a telephone pole. The contact stated that she was seated in the front passenger side seat and the seat belt did not tightened to stop her from going forward towards the dashboard during the collision. The contact and her husband received medical attention and were transported by ambulance to the hospital. A police report was filed.