Vehicle Data Hub

2004 Ford Explorer transmission problems

331 complaints about transmission have been filed for the 2004 Ford Explorer, which is 20% of all its NHTSA complaints. It is the 2nd most reported problem area for this model year.

At a glance

Complaints
331 20% of this year's complaints
Typical mileage
40,000 miles 274 complaints with mileage
Crashes and fires
15 and 2
Injuries and deaths
4 and 0

Source: NHTSA owner complaints

When transmission problems show up

Transmission complaints by mileage, 2004 Ford Explorer Complaints by odometer reading in 20,000-mile steps. The median is about 40,000 miles. 0k to 20k miles: 93 complaints 20k to 40k miles: 44 complaints 40k to 60k miles: 50 complaints 60k to 80k miles: 46 complaints 80k to 100k miles: 24 complaints 100k to 120k miles: 8 complaints 120k to 140k miles: 4 complaints 140k to 160k miles: 3 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 0 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 40,000 miles
Based on 274 complaints that include mileage. 68% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles93
20k to 40k miles44
40k to 60k miles50
60k to 80k miles46
80k to 100k miles24
100k to 120k miles8
120k to 140k miles4
140k to 160k miles3
160k to 180k miles1
180k to 200k miles0
200k+ miles1

What the data shows

Of the 274 transmission complaints that report mileage, the median is about 40,000 miles, and 68% were reported before 60,000 miles.

These complaints mention 15 crashes, 2 fires, 4 injuries.

What owners wrote

Transmission got stuck in neutral when column shifter was put in the park position. As my wife got out to help her sister with her new born and baggage the explorer started rolling, my niece (in the back seat) got scared and jumped out of the vehicle and got ran over. The vehicle hit a pole and trapped my niece under the rear tire. I have since taken it to dealership 3 times so far, and it is still not fixed.

Reported at 9,000 miles, June 2004 CrashInjury

Transmission does not engage in reverse from park when put in reverse,than after 5-10 seconds will jerk into gear,transmission does not upshift correctly,seems to hesitate between gears.

Reported at 200 miles, August 2004

Other problems reported for the 2004 Ford Explorer

Transmission problems in other years

Transmission problems across all Ford models