2018 Ford F-150 brakes problems

The contact owns a 2018 Ford F-150. The contact stated that prior to the crash he had driven into some mud and the ABS and engine lights were illuminated. The contact stated that while driving in snow at approximately 40 mph, the accelerator pedal became stuck. The brake pedal was applied but failed to respond. The driver made a sharp U-turn into a patch of grass and crashed into a fence, hydroplaned, and crashed into a dumpster. The contact sustained injuries to his back and neck that required medical attention.

The emergency brake cable is rubbing against the driver's side rear spring, causing the emergency brake cable to begin rubbing through its rubber casing against the steel spring. Failure is inevitable. Three different ford dealerships have examined the problem and indicated no repair is possible - this is the way the truck is supposed to be. I have inspected other f-150s and have not discovered the same set-up or issue. The emergency brake will eventually fail / wear through and ford indicates this is normal.