2019 Ford Fiesta backover prevention problems

The contact owns a 2019 Ford Fiesta. The contact stated that while driving in reverse the backup camera had malfunctioned and the vehicle crashed into an apartment building parking garage attachment. During the crash the vehicle sustained damage to the passenger side rear bumper. No damage to the garage attachment had occurred. No injuries were reported and no police report was taken. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not contacted.

The contact owns a 2019 Ford Fiesta. The contact stated that while reversing, the rear-view camera became inoperable. The contact stated that the camera image display was flickering. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 150,000.