Vehicle Data Hub

2012 Ford Flex steering problems

24 complaints about steering have been filed for the 2012 Ford Flex, which is 27% of all its NHTSA complaints. It is the most reported problem area for this model year.

At a glance

Complaints
24 27% of this year's complaints
Typical mileage
60,000 miles 13 complaints with mileage
Crashes and fires
2 and 0
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

When steering problems show up

Steering complaints by mileage, 2012 Ford Flex Complaints by odometer reading in 20,000-mile steps. The median is about 60,000 miles. 0k to 20k miles: 1 complaints 20k to 40k miles: 0 complaints 40k to 60k miles: 6 complaints 60k to 80k miles: 0 complaints 80k to 100k miles: 2 complaints 100k to 120k miles: 3 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 1 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 60,000 miles
Based on 13 complaints that include mileage. 54% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles1
20k to 40k miles0
40k to 60k miles6
60k to 80k miles0
80k to 100k miles2
100k to 120k miles3
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles1
200k+ miles0

What the data shows

Of the 13 steering complaints that report mileage, the median is about 60,000 miles, and 54% were reported before 60,000 miles.

These complaints mention 2 crashes.

What owners wrote

Power steering assist fails; driving and the power steering stops working, sometimes unexpectedly. Very dangerous! It is sporadic--sometimes it works and other times it does not work. Usually happens when stationary, and turning it on--power steering will not engage for several seconds. Once it happened when driving and I was lucky to pull over car. Turned it off and back on and it started working.

Reported at 50,000 miles, September 2017 Crash

The contact owns a 2012 Ford Flex. The contact stated while the vehicle was parked, the vehicle intermittently became difficult to maneuver. The failure occurred on several occasions, including while the contact was driving. An unknown warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the power steering control module needed to be reprogrammed. The contact researched and was made aware of NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included.

Reported at 40,000 miles, February 2021

Steering problems in other years

Steering problems across all Ford models