2005 Ford Freestyle steering problems

Tl* the contact owns a 2005 ford freestyle. The contact stated that the driver side door failed to remain open while the contact entered the vehicle. The door struck the contact in the head. In addition, the power steering became difficult to maneuver. The vehicle was not diagnosed or repaired. The contact received medical attention to the frontal lobe of her head and sustained a contusion. The manufacturer was not made aware of the failure. The failure mileage was approximately 194,000. The VIN was not available.

Car was parked in rear of apartment complex.when I put it in reverse it lunged back without my foot on the gas, smashing the rear of the car into the apartment building wall. I did have a seat belt on but the impact caused severe neck trauma as my head was turned at the time of impact. I shut the car off. Approximately an hour later I started the car, put it in drive, and as I attempted to drive the car home, it would "lose power", the wrench light would come on, and the car would have no transmission power.