2018 Honda Accord backover prevention problems

Tl* the contact owns a 2018 honda accord. The contact stated that the rear camera system failed to function properly. The contact explained to the dealer and manufacturer that the remedy of reprogramming the display audio unit software failed. The contact was not notified via mail of NHTSA campaign number: 18v629000 (visibility: rearview mirrors/devices); however, he received a notification via the manufacturer's app. The vehicle was not diagnosed or repaired again by the dealer.

The contact owns a 2018 Honda Accord. The contact stated the rearview camera was inoperable. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V629000 (Back Over Prevention, Visibility) however, the VIN was not included. The manufacturer had not been informed of the failure.