2025 Honda Pilot brakes problems

I just drove into a parking lot at First United Methodist Church parking lot. [XXX] ng a parking space very near. Driving into the space, applying brakes like I’ve done for the last 12/13 years….the car would not stop. I applied the brakes fully down to the floor( which I’ve never had to ever do at any time) the car kept going..rolling on. My husband the passenger told me” STOP”. I did stop. I was applying the brakes as soon as approaching the parking space. The car kept on going as I said.

The contact owns a 2025 Honda Pilot. The contact stated that while driving at approximately 25 MPH, the brake pedal was depressed and the vehicle did not slow down as intended. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. On another occasion, while attempting to park, the vehicle accelerated and drove over the sidewalk and crashed into the stairs to her residence. A police report was filed. The vehicle was towed to a collision center, where it was due to be repaired.