2011 Hyundai Genesis problems
The 2011 Hyundai Genesis has 164 complaints on file with NHTSA. The largest share (18%) concerns brakes. Next are electrical system (12%) and cruise control (10%).
At a glance
- Complaints
- 164 filed with NHTSA
- Most reported
- Brakes 18% of complaints
- Crashes and fires
- 15 and 5
- Injuries and deaths
- 9 and 0
- Typical mileage
- 65,000 miles 130 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 12 |
| 20k to 40k miles | 32 |
| 40k to 60k miles | 17 |
| 60k to 80k miles | 22 |
| 80k to 100k miles | 28 |
| 100k to 120k miles | 6 |
| 120k to 140k miles | 8 |
| 140k to 160k miles | 3 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Of the 130 complaints that include odometer readings, half describe a problem before roughly 65,000 miles. For brakes specifically, the median reported mileage is about 74,000 miles (25 complaints with mileage).
Safety-related details: 15 complaints mention a crash; 5 complaints mention a fire; 9 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 5th most-complained-about out of 8 model years of the Hyundai Genesis with enough data (76 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
On 8/16/11, while driving down a couple of hills on my brakes, approaching a car & stop sign at an intersection a little over 2 blocks away, I pressed down harder on the brake pedal to come to a complete stop. The car, a new, 2011 hyundai genesis, would not stop. I continued to press harder and harder on the brake, but the car would not stop. It just continued at to move at the speed I was driving down the hill, approximately 15-20 MPH. As a result, the car rolled directly into the car sitting at the stop sign.
I was driving at 35 MPH in the lane, the car on the left lane hit the rear body and tire of driver side, but the car didn't stop even after the impact. After the collision, I pressed very hard on the brake pedal to stop, but it kept moving, even increased its speed up to 60 MPH, and turned into the different direction. Also the wheel was stuck by itself and I was not able to turn anywhere with my hands. It went off the opposite side of the road without any control.
Complaint: total loss of vehicle due to electrical wiring harness failure. After recall 13v113000, 04/01/13, exterior lighting:brake lights: switch was fixed by dealership, we had repeated problems with interior lights failing, then with license plate light blowing out, and as time went on other electrical things not working- but only intermittently - would not repeat the problem when we had it looked at. Finally, at a city street stoplight, my husband driving and I am in passenger seat, I noticed wisp of smoke.
Tl* the contact owns a 2011 hyundai genesis. While driving 30 MPH, the brake pedal was depressed, but the vehicle did not respond. The contact exited the highway and pumped the brake pedal a few times before the vehicle was able to stop. There were no warning indicators illuminated. The vehicle was not towed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 36,330.