2017 Hyundai Sonata Hybrid problems
NHTSA has received 125 complaints about the 2017 Hyundai Sonata Hybrid, and 40% of them involve engine. After that come electrical system (14%) and drivetrain & axles (8%).
At a glance
- Complaints
- 125 filed with NHTSA
- Most reported
- Engine 40% of complaints
- Crashes and fires
- 3 and 6
- Injuries and deaths
- 0 and 0
- Typical mileage
- 64,000 miles 54 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 9 |
| 20k to 40k miles | 11 |
| 40k to 60k miles | 6 |
| 60k to 80k miles | 6 |
| 80k to 100k miles | 11 |
| 100k to 120k miles | 5 |
| 120k to 140k miles | 3 |
| 140k to 160k miles | 2 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Among the 54 complaints that report mileage, the typical (median) problem appeared at about 64,000 miles. For engine specifically, the median reported mileage is about 80,000 miles (24 complaints with mileage).
Safety-related details: 3 complaints mention a crash; 6 complaints mention a fire.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 5th most-complained-about out of 9 model years of the Hyundai Sonata Hybrid with enough data (65 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Driving to work when I heard a rattling noise and engine light came on & off, then I smelled and saw smoke, so immediately pulled out of the freeway to the nearest exit luckily a parking lot before the car burst into flames.
Tl* the contact owns a 2017 hyundai sonata. The contact stated that while driving at 60 MPH, the vehicle began to shudder with the check engine warning light illuminated. The contact managed to veer to the shoulder of the road, turn the vehicle off, get out the vehicle, and check as an abnormal odor appeared. The vehicle was towed to the dealer however while the vehicle was being towed, the tow driver informed the contact that evidence of flames were present under the hood.
Car caught fire while driving on the freeway. Driver had only been driving the car for about 10 to 15 minutes. Got on freeway from downtown houston and was on freeway for less than 10 miles. Witness said car was on fire under vehicle in the rear of the hybrid vehicle. Driver pulled over to feeder of fwy and car would not go into park so he turned vehicle off and exited vehicle. Driver saw car was on fire and ran to safety.
While driving on the highway, a notice was shown on the dashboard that the hybrid system and cruise control system were no longer functional. The vehicle then started to accelerate, uphill, without the gas pedal being engaged. The vehicle was taken off the highway and when coming to a near complete stop the vehicle stopped working completely. After restarting the vehicle and driving it to a safe place to park a notice indicated the breaks were no longer functional. The car was subsequently towed.
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the check engine and ABS warning lights illuminated. Additionally, the check HEV System message was displayed. The vehicle then lost motive power and was not able to restart. The vehicle was towed to the dealer on two separate occasions. The dealer replaced the engine coil and battery; however, the failure recurred.