2024 Jeep Grand Cherokee 4XE problems
NHTSA has received 48 complaints about the 2024 Jeep Grand Cherokee 4XE, and 25% of them involve electrical system. After that come engine (23%) and drivetrain & axles (12%).
At a glance
- Complaints
- 48 filed with NHTSA
- Most reported
- Electrical system 25% of complaints
- Crashes and fires
- 1 and 4
- Injuries and deaths
- 3 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 1 complaint mentions a crash; 4 complaints mention a fire; 3 injuries reported.
It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
When driving down interstate five in San Diego, my vehicle decided that it wanted to come to a screeching halt suddenly as the forward collision system activated randomly, causing my neck to jolt and a distill in pain. I had no idea what was going on, but in order to try to get out of the way of traffic, I quickly tried to override what the system was doing after coming to a complete stop, then the accelerator stuck getting the vehicle going over 100 mph.
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving 60-70 MPH, the instrument panel became inoperable and was no longer illuminated. The failure caused the Back Over Prevention camera, Lane Departure Assist, and other safety systems within the vehicle to be inoperable. The instrument panel was flickering and illuminated; however, there were times when the system had to be restarted.
The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact stated that upon starting the vehicle, the "Service Hybrid System" message was displayed and the air conditioning system failed to operate. The vehicle later failed to start and was towed to the dealer, where the contact was informed that the cause of the failure could not be determined. The dealer was able to restart the vehicle; however, the vehicle failed to charge.