2023 Kia Sorento Hybrid problems
The 2023 Kia Sorento Hybrid has 55 complaints on file with NHTSA. The largest share (24%) concerns engine. After that come fuel system (18%) and electrical system (13%).
At a glance
- Complaints
- 55 filed with NHTSA
- Most reported
- Engine 24% of complaints
- Crashes and fires
- 1 and 0
- Injuries and deaths
- 4 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 1 complaint mentions a crash; 4 injuries reported. Its complaints are less severe on average than those of 84% of model years in our database.
It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I purchased my Kia Sorrento several months ago and the windshield has chipped or cracked at least four times in that period when traveling at high speeds on the freeway. I contacted the Kia Dealership and Kia Customer Service and they have not responded to my request for assistance.
The contact owns a 2023 Kia Sorento Hybrid. The contact stated that while driving at various speeds, a loud and squeaky noise was intermittently coming from the driver's side cabin. The Highway Driving Assist (HDA) system warning message was illuminated. The vehicle was taken to a local dealer, where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,000.
car parked automatically while in drive. won't allow car to shift to drive or reverse due to "driving conditions not met". hybrid system light also randomly comes on.
The contact owns a 2023 Kia Sorento Hybrid. The contact stated that while the vehicle was parked in the garage, the windshield cracked from the top to the base on the passenger's side. The contact stated that there was no indication of an external cause for the failure. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 900.
The contact owns a 2023 Kia Sorento. The contact stated that while driving approximately 40 MPH on several occasions, the vehicle stalled after the battery became drained. The vehicle was able to restart each time after waiting for the battery to recharge. The vehicle was taken to two different dealers on three occasions. During the first two visits, the dealer was unable to duplicate the failure. On the third visit, the failure was duplicated, but the dealer was unable to provide a cause for the failure.