2018 Kia Sportage drivetrain & axles problems

Tl* the contact owns a 2018 kia sportage. When the contact attempted to accelerate from a stop or low speeds, the vehicle failed to accelerate in a timely manner. The failure was experienced several times. The vehicle was taken to an unknown dealer for diagnostic testing, but a failure code was not located. The dealer also test drove the vehicle and was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was not available.

The contact owns a 2018 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle stalled and was unable to accelerate above 20 MPH. The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to a local dealer, where it was diagnosed that unknown engine repairs were needed. The repairs were completed; however, the mechanic then diagnosed that the driveshaft needed to be replaced.