Vehicle Data Hub

1997 Lexus ES300 problems

The 1997 Lexus ES300 has 50 complaints on file with NHTSA. The largest share (16%) concerns cruise control. After that come electrical system (10%) and engine (10%).

At a glance

Complaints
50 filed with NHTSA
Most reported
Cruise control 16% of complaints
Crashes and fires
6 and 2
Injuries and deaths
9 and 1
Typical mileage
100,000 miles 11 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Cruise control 16%
  • Electrical system 10%
  • Engine 10%
  • Seat belts 10%
  • Air bags 6%
  • Brakes 6%
  • Seats 6%
  • Wipers, windshield & visibility 6%
  • Air conditioning & heating 4%
  • Lighting 4%

When problems show up

Complaints by mileage, 1997 Lexus ES300 Complaints by odometer reading in 20,000-mile steps. The median is about 100,000 miles. 0k to 20k miles: 1 complaints 20k to 40k miles: 0 complaints 40k to 60k miles: 2 complaints 60k to 80k miles: 1 complaints 80k to 100k miles: 1 complaints 100k to 120k miles: 3 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 1 complaints 200k+ miles: 2 complaints 040k80k120k160k200k miles Typical: 100,000 miles
Based on 11 complaints that include mileage. 27% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles1
20k to 40k miles0
40k to 60k miles2
60k to 80k miles1
80k to 100k miles1
100k to 120k miles3
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles1
200k+ miles2

What the data shows

Among the 11 complaints that report mileage, the typical (median) problem appeared at about 100,000 miles.

Safety-related details: 6 complaints mention a crash; 2 complaints mention a fire; 9 injuries reported; 1 death reported. Its complaints are more severe on average than those of 93% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 1997 ranks 7th most-complained-about out of 12 model years of the Lexus ES300 with enough data (20 complaints in that window). It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owns a 1997 lexus es300. While driving approximately 40 MPH, the driver unknowingly fell asleep and crashed into a guard rail. The vehicle flipped over twice, causing the driver to be injured. The front passenger's seat was fully reclined on the track frame with the occupant being secured with the seat belt as the crash occurred. The front passenger was killed.

May 2012 CrashInjuryDeath

Vehicle steered to the left when hit by an object. When the driver tried to steer vehicle straight it went out of control, resulting in a collision and minor injuries. Manufacturer has been notified.

April 2000 CrashInjury

Tl*the contact owns a 1997 lexus es300. While driving 25 MPH the vehicle suddenly accelerated. He lost vehicle control and drove into a field. The vehicle stopped after he crashed into a condominium. The vehicle was completely destroyed. He received injuries to the head, back, and spine. His dog also died due to injuries. The manufacturer took a report; however, the detailed report information was not available.

Reported at 75,000 miles, October 2009 CrashInjury

Dt*: the consumer stated the driver seat heater became uncomfortably hot. When the problem occurred in 2002 the consumer shut off the seat heater. The dealership replaced the heating unit because of a short in the heater wiring. In 2005 the passenger side seat heater overheated and burned through the seating material. The dealership found a short in the heater wiring. The heater was disconnected at the consumers request. Updated 02/28/06

Reported at 100,000 miles, May 2005

The steering wheel comes completely off the column while driving on the freeway. Then again when turning. The car could not be steered at all. The horn and power steering no longer work.

Reported at 180,000 miles, April 2017

Other model years of the ES300

Best and worst years for the Lexus ES300