Vehicle Data Hub

2004 Lexus ES330 problems

Owners have filed 214 complaints with NHTSA about the 2004 Lexus ES330. Transmission is the most reported problem area, at 25% of complaints. After that come cruise control (25%) and air bags (12%).

At a glance

Complaints
214 filed with NHTSA
Most reported
Transmission 25% of complaints
Crashes and fires
47 and 5
Injuries and deaths
32 and 0
Typical mileage
36,000 miles 154 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2004 Lexus ES330 Complaints by odometer reading in 20,000-mile steps. The median is about 36,000 miles. 0k to 20k miles: 69 complaints 20k to 40k miles: 11 complaints 40k to 60k miles: 26 complaints 60k to 80k miles: 14 complaints 80k to 100k miles: 9 complaints 100k to 120k miles: 8 complaints 120k to 140k miles: 1 complaints 140k to 160k miles: 6 complaints 160k to 180k miles: 6 complaints 180k to 200k miles: 3 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 36,000 miles
Based on 154 complaints that include mileage. 69% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles69
20k to 40k miles11
40k to 60k miles26
60k to 80k miles14
80k to 100k miles9
100k to 120k miles8
120k to 140k miles1
140k to 160k miles6
160k to 180k miles6
180k to 200k miles3
200k+ miles1

What the data shows

Among the 154 complaints that report mileage, the typical (median) problem appeared at about 36,000 miles. For transmission specifically, the median reported mileage is about 0 miles (40 complaints with mileage).

Safety-related details: 47 complaints mention a crash; 5 complaints mention a fire; 32 injuries reported. Its complaints are more severe on average than those of 91% of model years in our database.

It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

I drove off the highway , route 50, in annapolis, md, onto an exit ramp leading to ferguson road. I applied the brakes but the car did not slow down. I avoided a car on the ramp in front of me but immediately came to the stop sign at ferguson road. The car had not slowed down and I attempted to make the left turn onto ferguson road, but hit the guard rail and another car in the intersection. The air bags did not deploy.

Reported at 90,000 miles, March 2009 CrashInjury

As I was pulling into the garage at my place of employment, I pressed on the brakes and the car began to accelerate, I continued to bounce off the wall several times before the car would stop. I felt that the brakes failed or the throttle was stuck. I have contacted my dealer, they called me back 30 minutes later and said that there was nothing wrong with car and I could pick it up. I felt as if I have been "blown off' and I am terrified to drive this vehicle again.

October 2003 CrashInjury

Tl* the contact owns a 2004 lexus es330. The contact stated that odorless fumes were emitting into the vehicle without any warning. The vehicle was taken to an independent mechanic. The technician diagnosed that the exhaust system was corroded which caused fumes to leak into the cabin of the vehicle. The vehicle was taken to an authorized dealer who determined that the entire exhaust system needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure.

Reported at 59,038 miles, October 2014

I continually have to replace the disc brakes on this vehicle. The pads don't wear down very much, but the brake pedal gets low and spongy. This is after normal driving.

Reported at 49,000 miles, May 2009

Other model years of the ES330

Best and worst years for the Lexus ES330