2007 Lexus ES350 body & structure problems

Tl* the contact owns a 2007 lexus es350. The contact stated that the dashboard was melting. The contact took the vehicle to get inspected by the dealer and they stated that the failure was a known problem in florida and arizona. The dealer stated that the cause of the failure was due to heat and the contact would have to pay for the repair. The manufacturer was notified and offered no assistance. The vehicle was not repaired. The failure mileage was 77,000.

Tl* the contact owns a 2007 lexus es350. The contact stated that the dash board was melting, which caused it to become abnormally shiny and blocking the contact's visibility. The vehicle was taken to the dealer where the technician stated that the dash board needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 12,000 and the current mileage was 15,300. Updated 8/28/14 updated 09/12/2014