2004 Lexus GX470 air bags problems

Tl* the contact owns a 2004 lexus gx470. The contact was driving 30 MPH when he crashed into another vehicle. The air bags did not deploy. The contact sustained injuries to the right shoulder, head and back. A passenger sustained a broken nose and broken cheek bone. The dealer was not contacted. The vehicle was destroyed. A police report was available. The contact did not inform the manufacturer of the failure. The VIN was not available. The current and failure mileage was approximately 89,000.

After a short time of buying my wife's gx470, a small crack appeared in the dash on the passenger side airbag location. At the time we didn't think much about it as my wife stated it was more like a line in the dash. Through the years of ownership theses cracks have grown, and now the entire dash is cracked all the way across. We have taken our vehicle to the dealership after it was out of factory warranty and they state that now there is nothing they can do.