Vehicle Data Hub

2004 Lexus GX470 problems

The 2004 Lexus GX470 has 91 complaints on file with NHTSA. The largest share (19%) concerns air bags. Next are body & structure (16%) and drivetrain & axles (10%).

At a glance

Complaints
91 filed with NHTSA
Most reported
Air bags 19% of complaints
Crashes and fires
14 and 0
Injuries and deaths
12 and 0
Typical mileage
80,000 miles 55 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Air bags 19%
  • Body & structure 16%
  • Drivetrain & axles 10%
  • Cruise control 8%
  • Suspension 7%
  • Brakes 5%
  • Engine 3%
  • Seats 3%
  • Steering 3%
  • Electrical system 2%

When problems show up

Complaints by mileage, 2004 Lexus GX470 Complaints by odometer reading in 20,000-mile steps. The median is about 80,000 miles. 0k to 20k miles: 9 complaints 20k to 40k miles: 3 complaints 40k to 60k miles: 5 complaints 60k to 80k miles: 8 complaints 80k to 100k miles: 12 complaints 100k to 120k miles: 6 complaints 120k to 140k miles: 10 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 1 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 80,000 miles
Based on 55 complaints that include mileage. 31% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles9
20k to 40k miles3
40k to 60k miles5
60k to 80k miles8
80k to 100k miles12
100k to 120k miles6
120k to 140k miles10
140k to 160k miles0
160k to 180k miles1
180k to 200k miles1
200k+ miles0

What the data shows

Of the 55 complaints that include odometer readings, half describe a problem before roughly 80,000 miles.

Safety-related details: 14 complaints mention a crash; 12 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 2nd most-complained-about out of 5 model years of the Lexus GX470 with enough data (31 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

My husband was driving our newly purchased 2004 lexus 470gx to georgia when he encountered problems with driving under rainy weather conditions in north florida. My husband communicated the steering was very loose and the car was pulling. According to my husband, this happened two times and on the third incident the vehicle went out of control. My husband was not able to maintain control of the vehicle and it flipped approximately three times before ending up in the median on it's side.

Reported at 23,300 miles, December 2006 CrashInjury

Tl* the contact owns a 2004 lexus gx470. The contact was driving 30 MPH when he crashed into another vehicle. The air bags did not deploy. The contact sustained injuries to the right shoulder, head and back. A passenger sustained a broken nose and broken cheek bone. The dealer was not contacted. The vehicle was destroyed. A police report was available. The contact did not inform the manufacturer of the failure. The VIN was not available. The current and failure mileage was approximately 89,000.

Reported at 89,000 miles, November 2010 CrashInjury

Brakes totally failed while descending a steep incline on a city/ state highway causing loss of control and impact with a tree. Air bags failed to deploy.

Reported at 128,000 miles, August 2017 CrashInjury

My wife was driving our SUV and was attempting to park it in a bank parking lot in niles, il. The SUV accelerated suddenly without my wife pressing the gas pedal causing her to drive over a green space, hit a sign on bank's property, drive over a large bush and a wire fence at an adjacent park and finally stop after repeatedly pressing the brake pedal. We towed the car to the lexus dealership and from there to a body shop. We had the car for 8 years and this is the first time that this issue occurred.

Reported at 60,237 miles, October 2012 Crash

There is a huge crack in the dash that has been reported by many gx drivers and is obviously a fault in lexus' manufacturing.

Reported at 120,100 miles, May 2014

Other model years of the GX470

Best and worst years for the Lexus GX470