2011 Lincoln MKZ problems
The 2011 Lincoln MKZ has 181 complaints on file with NHTSA. The largest share (36%) concerns air bags. Next are brakes (11%) and steering (10%).
At a glance
- Complaints
- 181 filed with NHTSA
- Most reported
- Air bags 37% of complaints
- Crashes and fires
- 23 and 8
- Injuries and deaths
- 10 and 0
- Typical mileage
- 68,000 miles 103 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 9 |
| 20k to 40k miles | 23 |
| 40k to 60k miles | 14 |
| 60k to 80k miles | 19 |
| 80k to 100k miles | 11 |
| 100k to 120k miles | 15 |
| 120k to 140k miles | 11 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 103 complaints that include odometer readings, half describe a problem before roughly 68,000 miles. For air bags specifically, the median reported mileage is about 42,000 miles (14 complaints with mileage).
Safety-related details: 23 complaints mention a crash; 8 complaints mention a fire; 10 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 2nd most-complained-about out of 12 model years of the Lincoln MKZ with enough data (83 complaints in that window). It is also covered by 5 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2011 lincoln mkz hybrid. The contact stated while making a turn from a stop sign, the steering wheel became hard to maneuver. As a result, the vehicle was hit on the front passenger side by another vehicle. The contact stated that the front passenger side air bag deployed injuring his girlfriend. His girlfriend sustained cuts to the stomach as the contact stated it seemed that metal shrapnel had deployed from the air bag. The passenger in the rear middle also sustained injuries to the hip.
Tl* the contact owns a 2011 lincoln mkz. The contact stated that the vehicle suddenly accelerated while she was attempting to park with the brake depressed. The vehicle proceeded to jump over a curb and came to a stop when it crashed into a cement pillar. The contact suffered injuries to the back. A police report was filed. The contact also stated that before the failure, the engine exhibited a reving sound but the contact thought that the noise was normal. The vehicle was towed to a local collision specialist.
The vehicle remained without brakes while driving. One week and I have no news. Please call lincoln and how the car carries for 8 years, they did not want to do anything when it is something of safety and life.
The contact owns a 2011 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to the local dealer where it was diagnosed the water pump needed to be replaced. The contact was informed that water had leaked into the engine. The vehicle was not repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 115,000. The VIN was not available.