2020 Lincoln Nautilus problems
Owners have filed 49 complaints with NHTSA about the 2020 Lincoln Nautilus. Drivetrain & axles is the most reported problem area, at 35% of complaints. After that come engine (10%) and backover prevention (6%).
At a glance
- Complaints
- 49 filed with NHTSA
- Most reported
- Drivetrain & axles 35% of complaints
- Crashes and fires
- 4 and 0
- Injuries and deaths
- 1 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 4 complaints mention a crash; 1 injury reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 3rd most-complained-about out of 5 model years of the Lincoln Nautilus with enough data (36 complaints in that window). It is also covered by 5 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
MILEAGE: 487,615 27TAWD On [XXX] at [XXX]., the weather was wet from rain. I pushed the reverse button and the car accelerated quickly forward with engine revving. The car kept moving forward while the brake pedal was not responsive for at least 10 times as the car drove through my fence and damaged my neighbor’s garage. The car finally stopped when it hit the garage. Estimate for repairs on vehicle $1485.25. Estimate for damage to wooden fence $2560, neighbor's garage $8000.
The contact owns a 2020 Lincoln Nautilus. The contact stated that while his wife was reversing in the rain, the back-up camera image was distorted. There were no warning lights illuminated. The contact called the local dealer and was informed that the failure might be due to a leak. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 40,009.
The contact owns a 2020 Lincoln Nautilus. The contact stated that while driving at slow speeds in stop-and-go traffic, the vehicle jerked abnormally. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.