2010 Mazda CX-9 engine problems

Tl*the contact owns a 2010 mazda cx-9. The contact stated that there was a loud ticking noise in the engine. Once the engine was cold the noise became extremely loud but when it was warm the noise ceased. The vehicle was taken to the dealer twice. The first time they stated that they corrected the problem by down loading information from the computer in reference to the PCM and told her that it was corrected. When she drove the vehicle it continued to make noise.

The contact owns a 2010 Mazda CX-9. The contact stated while conducting a routine check, he noticed that the coolant and the oil levels were low. An independent mechanic diagnosed that the coolant was leaking into the engine. The vehicle was not repaired. An unknown dealer was contacted and informed the contact that the VIN was not included in a recall related to the failure. The manufacturer was not notified of the failure. The failure mileage was 160,000.