2010 Mazda CX-9 problems
Owners have filed 229 complaints with NHTSA about the 2010 Mazda CX-9. Brakes is the most reported problem area, at 40% of complaints. Next are engine (12%) and drivetrain & axles (10%).
At a glance
- Complaints
- 229 filed with NHTSA
- Most reported
- Brakes 40% of complaints
- Crashes and fires
- 8 and 5
- Injuries and deaths
- 7 and 0
- Typical mileage
- 77,000 miles 170 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 18 |
| 20k to 40k miles | 22 |
| 40k to 60k miles | 24 |
| 60k to 80k miles | 25 |
| 80k to 100k miles | 27 |
| 100k to 120k miles | 22 |
| 120k to 140k miles | 20 |
| 140k to 160k miles | 7 |
| 160k to 180k miles | 5 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 170 complaints that include odometer readings, half describe a problem before roughly 77,000 miles. For brakes specifically, the median reported mileage is about 85,000 miles (77 complaints with mileage).
Safety-related details: 8 complaints mention a crash; 5 complaints mention a fire; 7 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2010 ranks 4th most-complained-about out of 15 model years of the Mazda CX-9 with enough data (99 complaints in that window). It is also covered by 6 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Air bags did not deployed and we [xxx] [xxx] people on back of driver seats at the time of the accident....[xxx] had a surgery face wa open 7/3 of and inch on face [xxx] had a tbi to hematoma surgery of the brain ect will send you paper work on both surgerys
Brake pedal would not depress. Car hit another vehicle that was stopped and it hit another vehicle. The mazda never even slowed before hitting the stopped vehicle. My wife was driving and she has had this issue before but it was intermittent and we could not get it to act up to bring it to the dealer. The 3rd car involved I do not have a status of. [xxx]
Tl* the contact owns a 2010 mazda cx9. The contact received notification of NHTSA campaign number: 16v356000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle's indicators showed that all systems were functioning correctly; however, the air bags and seat belts were malfunctioning.
Same braking problem for which mazda issued an extended warranty in april of 2014, where mazda knows they have a defective part impacting the quality of braking, in which under pressure would generate a hissing noise and loss of braking power, extreme difficulty pushing the brake pedal (and complete loss of braking ability). Our incident occurred while traveling on interstate 10 at speeds exceeding 60 MPH and traffic slowing.
The contact owns a 2010 Mazda CX-9. The contact stated while conducting a routine check, he noticed that the coolant and the oil levels were low. An independent mechanic diagnosed that the coolant was leaking into the engine. The vehicle was not repaired. An unknown dealer was contacted and informed the contact that the VIN was not included in a recall related to the failure. The manufacturer was not notified of the failure. The failure mileage was 160,000.