Vehicle Data Hub

2009 Mazda MAZDA5 problems

The 2009 Mazda MAZDA5 has 81 complaints on file with NHTSA. The largest share (21%) concerns steering. After that come tires (16%) and suspension (10%).

At a glance

Complaints
81 filed with NHTSA
Most reported
Steering 21% of complaints
Crashes and fires
6 and 3
Injuries and deaths
5 and 0
Typical mileage
48,000 miles 60 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Steering 21%
  • Tires 16%
  • Suspension 10%
  • Electrical system 9%
  • Engine 6%
  • Wheels 6%
  • Brakes 4%
  • Cruise control 4%
  • Fuel system 4%
  • Body & structure 4%

When problems show up

Complaints by mileage, 2009 Mazda MAZDA5 Complaints by odometer reading in 20,000-mile steps. The median is about 48,000 miles. 0k to 20k miles: 15 complaints 20k to 40k miles: 10 complaints 40k to 60k miles: 13 complaints 60k to 80k miles: 4 complaints 80k to 100k miles: 4 complaints 100k to 120k miles: 4 complaints 120k to 140k miles: 6 complaints 140k to 160k miles: 2 complaints 160k to 180k miles: 2 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 48,000 miles
Based on 60 complaints that include mileage. 63% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles15
20k to 40k miles10
40k to 60k miles13
60k to 80k miles4
80k to 100k miles4
100k to 120k miles4
120k to 140k miles6
140k to 160k miles2
160k to 180k miles2
180k to 200k miles0
200k+ miles0

What the data shows

Among the 60 complaints that report mileage, the typical (median) problem appeared at about 48,000 miles. For steering specifically, the median reported mileage is about 18,000 miles (12 complaints with mileage).

Safety-related details: 6 complaints mention a crash; 3 complaints mention a fire; 5 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2009 ranks 2nd most-complained-about out of 7 model years of the Mazda MAZDA5 with enough data (58 complaints in that window). It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

The steering wheel started to uncontrollable and wobbling suddenly while driving a freeway at 60MPH and ended up causing the center divider crash. The vehicle was purchased one month ago as brand new car. The power steering has been difficult to handle and finally caused this major accident. The car is waiting for inspection from insurance company and the dealer refused to take any responsibility.

Reported at 1,200 miles, April 2009 CrashInjury

Fire in engine compartment, driver's side near front located at the fan controller unit. Electrical high-resistance connection due to improper length of wire in harness causing loose connection in controller unit.

September 2010 Fire

While driving 10 to 20 MPH power steering fails followed by all electronics flashing and then by car engine dying. Control of car is very difficult and dangerous. Power steering has failed about 20 times engine failure about 10 times. Dealer told me they found hits on the onboard computer, were able to repeat the problem and eventually tracked it down to the power steering. But have failed to find a problem. They now deny all of this. I question if the car is safe.

Reported at 500 miles, December 2009

2009 mazda 5 power steering failure - power steering fails completely without warning while driving. - has occurred on 5 different occasions. Warning light illuminates - problem will usually go away after a re-start but sometimes returns. VIN [xxx] - mazda indicates this unit is not part of their recall.

Reported at 25,000 miles, September 2010

Other model years of the MAZDA5

Best and worst years for the Mazda MAZDA5