Vehicle Data Hub

2002 Mazda Protege problems

Owners have filed 133 complaints with NHTSA about the 2002 Mazda Protege. Seat belts is the most reported problem area, at 16% of complaints. After that come transmission (11%) and brakes (8%).

At a glance

Complaints
133 filed with NHTSA
Most reported
Seat belts 16% of complaints
Crashes and fires
19 and 3
Injuries and deaths
23 and 0
Typical mileage
65,000 miles 86 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Seat belts 16%
  • Transmission 11%
  • Brakes 8%
  • Air bags 8%
  • Electrical system 8%
  • Body & structure 7%
  • Tires 7%
  • Engine 6%
  • Fuel system 5%
  • Cruise control 5%

When problems show up

Complaints by mileage, 2002 Mazda Protege Complaints by odometer reading in 20,000-mile steps. The median is about 65,000 miles. 0k to 20k miles: 22 complaints 20k to 40k miles: 5 complaints 40k to 60k miles: 9 complaints 60k to 80k miles: 18 complaints 80k to 100k miles: 8 complaints 100k to 120k miles: 11 complaints 120k to 140k miles: 5 complaints 140k to 160k miles: 3 complaints 160k to 180k miles: 5 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 65,000 miles
Based on 86 complaints that include mileage. 42% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles22
20k to 40k miles5
40k to 60k miles9
60k to 80k miles18
80k to 100k miles8
100k to 120k miles11
120k to 140k miles5
140k to 160k miles3
160k to 180k miles5
180k to 200k miles0
200k+ miles0

What the data shows

Among the 86 complaints that report mileage, the typical (median) problem appeared at about 65,000 miles. For seat belts specifically, the median reported mileage is about 80,000 miles (15 complaints with mileage).

Safety-related details: 19 complaints mention a crash; 3 complaints mention a fire; 23 injuries reported. Its complaints are more severe on average than those of 90% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2002 ranks 4th most-complained-about out of 14 model years of the Mazda Protege with enough data (80 complaints in that window).

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Airbags did not deploy during a front end collision at 35 miles per hour. The front end was totalled and although the injuries were minor, there is a false sense of security.

Reported at 55,000 miles, February 2004 CrashInjury

The consumer rear ended another motorist while driving at 45 MPH. The frontal air bags failed to deploy upon impact. The driver sustained injuries when he hit the steering wheel. The passenger sustained injuries when she/he hit the dashboard. Both vehicles involved in the accident were totaled.

Reported at 16,000 miles, March 2004 CrashInjury

I was rear-ended, I was a passenger, a loose lug wrench came ,from the trunk, through the seat and cracked me in the ribs.

July 2008 CrashInjury

Whenever the vehicle is on a slight incline vehicle would roll backward when the driver releases the accelerator or the brake pedals. Dealer was not contacted.

Reported at 4,200 miles, September 2004

Tl* the contact owns a 2002 mazda protege. The contact stated that while attempting to park, the brake pedal was applied and the vehicle lunged forward. The vehicle then accelerated up a hill and suddenly stopped. The contact had the vehicle towed to a tow yard. Later, the vehicle was driven to the dealer where it was diagnosed that the frame was bent and the fuel and brake lines were destroyed. The vehicle was unable to be repaired and was destroyed. The approximate failure mileage was 160,000. Updated 11/09/15

Reported at 160,000 miles, July 2015

Other model years of the Protege

Best and worst years for the Mazda Protege