Vehicle Data Hub

2002 Mercedes-Benz 240 problems

NHTSA has received 45 complaints about the 2002 Mercedes-Benz 240, and 20% of them involve electrical system. Next are brakes (9%) and fuel system (9%).

At a glance

Complaints
45 filed with NHTSA
Most reported
Electrical system 20% of complaints
Crashes and fires
8 and 1
Injuries and deaths
7 and 0
Typical mileage
34,000 miles 17 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Electrical system 20%
  • Brakes 9%
  • Fuel system 9%
  • Air bags 7%
  • Cruise control 7%
  • Engine 7%
  • Transmission 7%
  • Wipers, windshield & visibility 7%
  • Body & structure 4%
  • Backover prevention 2%

When problems show up

Complaints by mileage, 2002 Mercedes-Benz 240 Complaints by odometer reading in 20,000-mile steps. The median is about 34,000 miles. 0k to 20k miles: 6 complaints 20k to 40k miles: 5 complaints 40k to 60k miles: 3 complaints 60k to 80k miles: 1 complaints 80k to 100k miles: 1 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 1 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 34,000 miles
Based on 17 complaints that include mileage. 82% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles6
20k to 40k miles5
40k to 60k miles3
60k to 80k miles1
80k to 100k miles1
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles1
200k+ miles0

What the data shows

Of the 17 complaints that include odometer readings, half describe a problem before roughly 34,000 miles.

Safety-related details: 8 complaints mention a crash; 1 complaint mentions a fire; 7 injuries reported. Its complaints are more severe on average than those of 87% of model years in our database.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Driver's airbag did not deploy - front end collision at a speed of between 40 and 45 miles per hour. Car has been determined to be totalled.

Reported at 8,000 miles, January 2003 CrashInjury

1. Failure occurred without warning. 2. Transmissions would not shift out of first gear. My family (4 month baby and wife) were left stranded on the roadway. 3. Mercedes-benz cannot correctly fix the problem. Unknown cause. Vehicle has been in shop for 2 weeks without a solution in sight.

Reported at 60,100 miles, November 2006 Injury

I was in a smal accident because the brakes failed to stop properly. There were no injuries and little damage to the bumper of my car. The brake pressure sensor faulted and they replaced the brake pressure sensor on the master cylinder. On 3/20/02 the same message of failure has appearedwith 2500 miles on the new c240

March 2002 Crash

Car safety issue car suddenly accelerates customer states that his car was involved in two accidents due to this problem**nar* the consumer stated the vehicle has been in for repairs regarding the electrical system. The consumer stated that he hoped the car was taken out of service or sold to anyone that was not informed of previous problems with sudden acceleration.

Reported at 34,075 miles, April 2007 Crash

Dt: the contact stated the brake lights were not working. This started on january 15, 2005. The vehicle has been to the dealership twice for brake problem. They cleaned the contacts on the brake lights and checked all of the connectors. Also, they replaced the computer. The problem persisted intermittently. Mercedes told the contact to go to the dealership, and the dealership stated that at this point mercedes has to decide what to do with the vehicle.

Reported at 8,000 miles, January 2005

Other model years of the 240

Best and worst years for the Mercedes-Benz 240