Vehicle Data Hub

2004 Mercedes-Benz C240 problems

NHTSA has received 31 complaints about the 2004 Mercedes-Benz C240, and 16% of them involve wipers, windshield & visibility. After that come brakes (10%) and electrical system (10%).

At a glance

Complaints
31 filed with NHTSA
Most reported
Wipers, windshield & visibility 16% of complaints
Crashes and fires
0 and 4
Injuries and deaths
2 and 0
Typical mileage
80,000 miles 15 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Wipers, windshield & visibility 16%
  • Brakes 10%
  • Electrical system 10%
  • Air bags 6%
  • Drivetrain & axles 6%
  • Engine 6%
  • Fuel system 6%
  • Latches & locks 6%
  • Seat belts 6%
  • Seats 6%

When problems show up

Complaints by mileage, 2004 Mercedes-Benz C240 Complaints by odometer reading in 20,000-mile steps. The median is about 80,000 miles. 0k to 20k miles: 0 complaints 20k to 40k miles: 2 complaints 40k to 60k miles: 1 complaints 60k to 80k miles: 3 complaints 80k to 100k miles: 3 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 3 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 2 complaints 180k to 200k miles: 1 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 80,000 miles
Based on 15 complaints that include mileage. 20% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles0
20k to 40k miles2
40k to 60k miles1
60k to 80k miles3
80k to 100k miles3
100k to 120k miles0
120k to 140k miles3
140k to 160k miles0
160k to 180k miles2
180k to 200k miles1
200k+ miles0

What the data shows

Among the 15 complaints that report mileage, the typical (median) problem appeared at about 80,000 miles.

Safety-related details: 4 complaints mention a fire; 2 injuries reported. Its complaints are more severe on average than those of 80% of model years in our database.

It is also covered by 3 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Passenger seat caught fire when using the seat heater. Fire protruded through the side seat panel and burned driver and clothing. The driver was operating the car for about 15 minutes on a city street and pulled off the road to extinguish the fire. Portions of the seat melted.

Reported at 68,000 miles, November 2016 FireInjury

After driving 1 mile from home, the air conditioned system suddenly shut off and smoke started to come out from the driver's vent into the cabin. I left the car uninjured and called 911. Firemen came 10 minutes later and I could see flames coming through the left vent. The driver's side of the dashboard melted completely, the windshield cracked, and my insurer declared the car a total loss. I'm glad there was no personal injury, though the incident was really scary.

Reported at 36,000 miles, August 2014 Fire

Re: c 240 mercedes 2004. The car will suddenly cut off while driving. This has happened on long drives on the interstate, short drives on the interstate, and street driving. The mechanic cannot find any codes associated with this defect. We had the crank sensor changed because the mechanic thought that a worn crank sensor might be the cause. It was not. Two days later the car 's engine shut down again.

Reported at 120,000 miles, July 2010

The door handle on the driver's side in the front broke off. I had to pay through the nose to get if fixed. It was like plastic. I am 5"1 and weigh under 130 pounds. I am not strong enough to break it and I also have ra. I never slam a door in anger. I really like my car but wonder if the rest of it will fall apart. I was in the garage. I have the broken piece.

Reported at 42,000 miles, February 2016

Other model years of the C240

Best and worst years for the Mercedes-Benz C240