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2013 Mercedes-Benz C300 problems

NHTSA has received 344 complaints about the 2013 Mercedes-Benz C300, and 29% of them involve air bags. Next are suspension (19%) and body & structure (17%).

At a glance

Complaints
344 filed with NHTSA
Most reported
Air bags 29% of complaints
Crashes and fires
15 and 2
Injuries and deaths
10 and 0
Typical mileage
74,000 miles 102 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2013 Mercedes-Benz C300 Complaints by odometer reading in 20,000-mile steps. The median is about 74,000 miles. 0k to 20k miles: 11 complaints 20k to 40k miles: 23 complaints 40k to 60k miles: 8 complaints 60k to 80k miles: 9 complaints 80k to 100k miles: 24 complaints 100k to 120k miles: 10 complaints 120k to 140k miles: 10 complaints 140k to 160k miles: 2 complaints 160k to 180k miles: 5 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 74,000 miles
Based on 102 complaints that include mileage. 41% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles11
20k to 40k miles23
40k to 60k miles8
60k to 80k miles9
80k to 100k miles24
100k to 120k miles10
120k to 140k miles10
140k to 160k miles2
160k to 180k miles5
180k to 200k miles0
200k+ miles0

What the data shows

Of the 102 complaints that include odometer readings, half describe a problem before roughly 74,000 miles. For air bags specifically, the median reported mileage is about 79,000 miles (20 complaints with mileage).

Safety-related details: 15 complaints mention a crash; 2 complaints mention a fire; 10 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2013 ranks 8th most-complained-about out of 15 model years of the Mercedes-Benz C300 with enough data (102 complaints in that window). It is also covered by 6 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owns a 2013 mercedes benz c300. While exiting the garage, the vehicle over accelerated on its own when the contact depressed the accelerator pedal. The contact crashed the vehicle into a concrete building and the air bags failed to deploy. The contact sustained a concussion and bruising to the stomach, which required medical attention. A police report was not filed. The vehicle was towed to an independent mechanic.

Reported at 24,000 miles, August 2014 CrashInjury

Tl* the contact owns a 2013 mercedes-benz c300. While driving 44 MPH, the vehicle was involved in a head on crash. The air bags did not deploy. The vehicle was towed to a police impound. A police report was filed. There was one injury that required medical attention. The medical examiner diagnosed that they did not see any broken bones; however, there were some bruises on the knees, hip, upper back, right shoulder, and neck. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.

Reported at 30,000 miles, January 2016 CrashInjury

2013 c300 4matic luxury model. 1/26 - my engine stop while waiting for traffic light. (2nd trip of the day) it's not eco stop/start kind of stop. The car won't start when I release my brake and all the warning lights at dash were on. 1/29 - today when I started the car this morning the engine stop 1-2 seconds after I started it. (2nd trip of the day) all warning light at dash were on. I took out my key then plug in to start it again.

Reported at 2,400 miles, January 2013

I have c 300 2013 mercedes which broke more than 3 times ( all within a year, this is a new car) with the same problem. This issue is potentially deadly to a driver. Acceleration diminished, breaks are not fully functioning, wind shield wiper don't work, signal does not work. I requested to get a new vehicle, but my request was denied. My understanding that mercedes does not care about my safety (or any other person who has this car) at all.I think this should be investigated further.

Reported at 13,000 miles, May 2014

Other model years of the C300

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