2002 Mercedes-Benz C320 problems
NHTSA has received 102 complaints about the 2002 Mercedes-Benz C320, and 37% of them involve electrical system. After that come seats (23%) and lighting (5%).
At a glance
- Complaints
- 102 filed with NHTSA
- Most reported
- Electrical system 37% of complaints
- Crashes and fires
- 4 and 3
- Injuries and deaths
- 6 and 1
- Typical mileage
- 75,000 miles 60 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 4 |
| 20k to 40k miles | 2 |
| 40k to 60k miles | 18 |
| 60k to 80k miles | 10 |
| 80k to 100k miles | 17 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 6 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 60 complaints that report mileage, the typical (median) problem appeared at about 75,000 miles. For electrical system specifically, the median reported mileage is about 76,000 miles (24 complaints with mileage).
Safety-related details: 4 complaints mention a crash; 3 complaints mention a fire; 6 injuries reported; 1 death reported.
It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owned a 2002 mercedes-benz c320. The contact called on behalf of the driver. While driving at an unknown speed, the driver lost control of the vehicle. The vehicle spun around several times and crashed into a tree. The air bags failed to deploy and the vehicle caught on fire. The driver was killed on impact. A police report was filed. The vehicle was towed by the police and deemed destroyed. The dealer was not contacted. The manufacturer was not made aware of the failure.
Drivers side and passenger side airbags failed to delpoy during a fourty-five per hour front collision, dealer has yet to be contacted. Consumer stated the tel-aid also failed to operate, in which it was unable to brake the vehicle.*slc
Car battery drains due to a short in the power seat control units in my 2002 mercedes benz c320. Replaced battery, recharged battery numerous times. Every other owner of this make / model complains of same problem.
There have been two warning lights for rear lights and after driving for 4 hours, a warning came on for electrical stability and my car quit working completely. There was a burning smell and I had to restart it. I am very concerned about this.