Vehicle Data Hub

2002 Mercedes-Benz CL Class problems

The 2002 Mercedes-Benz CL Class has 25 complaints on file with NHTSA. The largest share (28%) concerns suspension. After that come engine (20%) and electrical system (16%).

At a glance

Complaints
25 filed with NHTSA
Most reported
Suspension 28% of complaints
Crashes and fires
1 and 2
Injuries and deaths
0 and 0
Typical mileage
55,000 miles 22 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Suspension 28%
  • Engine 20%
  • Electrical system 16%
  • Brakes 8%
  • Lighting 8%
  • Air bags 4%
  • Body & structure 4%
  • Tires 4%
  • Wipers, windshield & visibility 4%
  • Wheels 4%

When problems show up

Complaints by mileage, 2002 Mercedes-Benz CL Class Complaints by odometer reading in 20,000-mile steps. The median is about 55,000 miles. 0k to 20k miles: 2 complaints 20k to 40k miles: 4 complaints 40k to 60k miles: 7 complaints 60k to 80k miles: 3 complaints 80k to 100k miles: 4 complaints 100k to 120k miles: 2 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 55,000 miles
Based on 22 complaints that include mileage. 59% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles2
20k to 40k miles4
40k to 60k miles7
60k to 80k miles3
80k to 100k miles4
100k to 120k miles2
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 22 complaints that report mileage, the typical (median) problem appeared at about 55,000 miles.

Safety-related details: 1 complaint mentions a crash; 2 complaints mention a fire.

It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl*the contact owns a 2002 mercedes benz cl class. While driving 45 MPH, a hydraulic line failed and the vehicle began smoking. The abc light illuminated and the vehicle was towed. The engine size was unknown. The current and failure mileages were 55,126. The consumer stated that through the internet there was a recall for this vehicle but when mercedes benz dealer was contacted they stated that the vehicle's VIN was not included in the recall.

Reported at 55,126 miles, May 2007 Fire

Tl* the contact owns a 2002 mercedes benz cl500. The contact was driving 45 MPH when abnormal smoke was emitted from the exhaust. The abc sensor warning light was also illuminated. The vehicle was taken to a local mechanic who inspected the vehicle and discovered abc hydraulic fluid leaking near the catalytic converter. The dealer was notified who advised that they had repaired the vehicle june 07, 2007 under NHTSA campaign id number: 07v263000 (engine and engine cooling).

Reported at 84,000 miles, October 2011 Fire

While at a stop light a vehicle crossed the median at a high speed and struck consumer's vehicle on driver's door. Upon impact impact side air bag did not deploy. Consumer notice mercedes benz body service, no response as to why?

Reported at 20,000 miles, April 2004 Crash

Tl*the contact owns a 2002 mercedes benz cl class. The contact stated that his vehicle was excluded from NHTSA campaign id number 07v263000 (suspension). The dealer repaired the abc valve block at the cost of $2,200 and stated that there were materials in the fluid of the abc system, which caused the blockage. There is a hose that connects to the system and the fluid only enters one way and exits the same way; therefore, the blockage is due to the failure of the hose that is attached.

Reported at 85,000 miles, November 2008

Tl*the contact owns a 2002 mercedes benz clk430. While the contact was attempting to open the convertible roof, she noticed that the roll bars were stuck in place. As a result, the convertible top could not open completely. The current mileage was 42,000 and failure mileage was 30,000. Updated 8/27/09 the consumer stated while driving, there was a noise and then the rear headrest popped up. The consumer was not able to bring the headrest down and then he/she noticed convertible top would not go down.

Reported at 30,000 miles, February 2008

Other model years of the CL Class

  • 2005
  • 2004
  • 2003
  • 2002
  • 2001
  • 2000