Vehicle Data Hub

2012 Mercedes-Benz CLS550 problems

Owners have filed 31 complaints with NHTSA about the 2012 Mercedes-Benz CLS550. Fuel system is the most reported problem area, at 26% of complaints. After that come engine (13%) and brakes (10%).

At a glance

Complaints
31 filed with NHTSA
Most reported
Fuel system 26% of complaints
Crashes and fires
3 and 0
Injuries and deaths
6 and 0
Typical mileage
49,000 miles 18 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Fuel system 26%
  • Engine 13%
  • Brakes 10%
  • Drivetrain & axles 10%
  • Electrical system 10%
  • Steering 6%
  • Suspension 6%
  • Wipers, windshield & visibility 6%
  • Wheels 3%

When problems show up

Complaints by mileage, 2012 Mercedes-Benz CLS550 Complaints by odometer reading in 20,000-mile steps. The median is about 49,000 miles. 0k to 20k miles: 7 complaints 20k to 40k miles: 1 complaints 40k to 60k miles: 3 complaints 60k to 80k miles: 5 complaints 80k to 100k miles: 2 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 49,000 miles
Based on 18 complaints that include mileage. 61% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles7
20k to 40k miles1
40k to 60k miles3
60k to 80k miles5
80k to 100k miles2
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 18 complaints that report mileage, the typical (median) problem appeared at about 49,000 miles.

Safety-related details: 3 complaints mention a crash; 6 injuries reported.

It is also covered by 3 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

While driving 45 MPH, the brakes were applied however, the vehicle would not decelerate. In addition, the steering wheel seized simultaneously and the contact lost control of the vehicle. The vehicle was towed to the dealer for diagnosis. T the manufacturer has been contacted and stated that they would look into the issue. The failure and the current mileage was 980.

Reported at 980 miles, October 2012 CrashInjury

The very day I brought my car home from a used car purchase, the moment I pulled in my driveway to park, the message center said, " sos service not activated" in a warning in the center cluster. It wouldn't go away and I didn't know what to do, so I pushed the sos button and mb asked me, " what is your emergency ?" I appologized and explained that I had received a warning message on my dash. They ended the call and I turned off the car. I restarted the car and the warning went away.

Reported at 44,560 miles, February 2014

Cam link sensor leaks oil onto engine harness, frying all electric components, causing vehicle to stutter while operating

Reported at 69,000 miles, November 2020

Other model years of the CLS550

  • 2018
  • 2017
  • 2016
  • 2015
  • 2014
  • 2013
  • 2012
  • 2011
  • 2010
  • 2009
  • 2008
  • 2007
  • 2006