2017 Mercedes-Benz GLA 250 problems
The 2017 Mercedes-Benz GLA 250 has 44 complaints on file with NHTSA. The largest share (23%) concerns electrical system. Next are engine (23%) and air bags (9%).
At a glance
- Complaints
- 44 filed with NHTSA
- Most reported
- Electrical system 23% of complaints
- Crashes and fires
- 0 and 2
- Injuries and deaths
- 2 and 0
- Typical mileage
- 51,000 miles 12 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 2 |
| 20k to 40k miles | 2 |
| 40k to 60k miles | 2 |
| 60k to 80k miles | 5 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 12 complaints that include odometer readings, half describe a problem before roughly 51,000 miles.
Safety-related details: 2 complaints mention a fire; 2 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 6th most-complained-about out of 6 model years of the Mercedes-Benz GLA 250 with enough data (28 complaints in that window). It is also covered by 9 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact was loaned a 2017 mercedes-benz gla250. The contact was provided a loaner vehicle while his vehicle was being serviced at the dealer. After parking the vehicle in a garage, the contact began to smell a burning odor. The contact then noticed smoke coming from the garage and attempted to start the vehicle in order to move the vehicle. The vehicle failed to start due to the battery having a short. The vehicle caught fire underneath the hood.
Tl* the contact owns a 2017 mercedes benz gla250. The contact stated that NHTSA campaign number: 17v114000 (electrical system, engine and engine cooling) exceeded a reasonable amount of time for the repair. The contact received the recall notification in april of 2016. The dealer (mercedes-benz of tampa 4400 n dale mabry hwy, tampa, fl, 33614) stated that the parts were unavailable for the repair and that she would need to wait on the interim letter.
While driving on freeway around 70 MPH, the ip display just suddenly disappear for 1 split second, then the car shifted itself into neutral and displayed the following message: "transmission malfunction stop", then I coasted to the right shoulder area of the freeway, then I turned off the engine, waited for 1-2 minutes, then restarted the engine again without any issue. It happened 2 days in the row-one is yesterday afternoon; the other one this morning.
Tl* the contact owns a 2017 mercedes-benz gla250. The contact stated while driving 60 MPH, the contact heard an abnormal cracking sound and felt water dripping on top of her. The contact then realized that water had been leaking in the vehicle between the windshield and a crack that had formed on the sun roof. The contact took the vehicle to mercedes-benz of houston greenway (3900 southwest fwy, houston, tx 77027) where she was informed that an object had made impact with the sun roof causing the failure.