2020 Mercedes-Benz GLB 250 problems
Owners have filed 75 complaints with NHTSA about the 2020 Mercedes-Benz GLB 250. Body & structure is the most reported problem area, at 19% of complaints. After that come electrical system (13%) and engine (8%).
At a glance
- Complaints
- 75 filed with NHTSA
- Most reported
- Body & structure 19% of complaints
- Crashes and fires
- 7 and 0
- Injuries and deaths
- 5 and 0
- Typical mileage
- 9,000 miles 30 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 19 |
| 20k to 40k miles | 4 |
| 40k to 60k miles | 6 |
| 60k to 80k miles | 1 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 30 complaints that report mileage, the typical (median) problem appeared at about 9,000 miles.
Safety-related details: 7 complaints mention a crash; 5 injuries reported.
It is also covered by 20 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Driver hit at or around 35 MPH while making a left turn. Side airbags failed to deploy and did not protect driver from head/neck/shoulder injury. Upon impact, the seat belt did not restrain driver's body from thrashing against driver's car door.
The contact owns a 2020 Mercedes Benz GLB250. The contact stated that while her husband was driving at approximately 45 mph and merged to the left, the driver was losing control of the steering and crashed into the meridian. The contact noticed that the front axle fractured and detached from the vehicle. A police report was filed. The vehicle was towed to a towing lot. The dealer was not contacted. The vehicle was damaged.
On friday 7/17/2020 aroundnoon, I wasdriving mymb glb that was bought lessthan90 days ago when suddenly the dashboard went blank. I could not see speed, gas gages or any other safety features that would be on the dash. I was basically blinded. I called mercedes 911 after stopping the car. We tried to factory reset the computer on advice from tech via the phone. This had no impact on the screen. The mb rep did not offer roadside assist.
On 3/23/2021, my glb 250 started experiencing electrical and engine issues after I had been stopped at a railroad crossing for 15 minutes with the engine running and the car in park. Once the train passed and I was able to drive, my instrument panel started lighting up with every possible warning light and additional warnings that said to not shift gears and go to dealer immediately. I drove approximately 1 mile and stopped at a stop light, at which time all warnings continued to go off.