Vehicle Data Hub

2016 Mercedes-Benz GLC 300 problems

NHTSA has received 171 complaints about the 2016 Mercedes-Benz GLC 300, and 25% of them involve engine. After that come brakes (16%) and fuel system (12%).

At a glance

Complaints
171 filed with NHTSA
Most reported
Engine 25% of complaints
Crashes and fires
14 and 3
Injuries and deaths
8 and 0
Typical mileage
14,000 miles 79 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Engine 25%
  • Brakes 16%
  • Fuel system 12%
  • Air bags 7%
  • Electrical system 6%
  • Steering 4%
  • Drivetrain & axles 3%
  • Seat belts 3%
  • Wipers, windshield & visibility 3%
  • Body & structure 2%

When problems show up

Complaints by mileage, 2016 Mercedes-Benz GLC 300 Complaints by odometer reading in 20,000-mile steps. The median is about 14,000 miles. 0k to 20k miles: 45 complaints 20k to 40k miles: 18 complaints 40k to 60k miles: 9 complaints 60k to 80k miles: 6 complaints 80k to 100k miles: 1 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 14,000 miles
Based on 79 complaints that include mileage. 91% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles45
20k to 40k miles18
40k to 60k miles9
60k to 80k miles6
80k to 100k miles1
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 79 complaints that report mileage, the typical (median) problem appeared at about 14,000 miles. For engine specifically, the median reported mileage is about 21,000 miles (14 complaints with mileage).

Safety-related details: 14 complaints mention a crash; 3 complaints mention a fire; 8 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2016 ranks 1st most-complained-about out of 10 model years of the Mercedes-Benz GLC 300 with enough data (112 complaints in that window). It is also covered by 12 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owns a 2016 mercedes-benz glc300. While driving 5 MPH, the brakes malfunctioned without warning. The contact depressed the brake pedal and the vehicle surged forward independently. As a result, the vehicle crashed into the contact's barn. The air bags did not deploy. A police report was not filed. The contact sustained severe whiplash to the neck and wrist pain from the crash. Medical atttention was required.

Reported at 6,000 miles, July 2017 CrashInjury

Tl* the contact owned a 2016 mercedes-benz glc300. While driving west bound on a four lane road at 35 MPH, a pick up truck on the north side turned. Another truck was blocking the driver's visibility when the pick up truck turned across the four lane highway. As a result, the contact's vehicle t-boned the pick up truck. None of the air bags deployed. The command system that notifies when a crash occurred failed to function. A police report was filed.

Reported at 22,000 miles, May 2018 CrashInjury

With the introduction of self driving features new passernger saftey regulations are needed. My car , an added feature, is distronic safety system, self drive mode. When the car is at acomplete stop it will sense if some is about to rear end you. The car completely locks down. With impact the passengers in the vechile take a full body impact. The current seatbelts do protect the left side of the body but the right side gets sever damage.

Reported at 42,000 miles, February 2019 CrashInjury

Starter motor failure in "eco start" mode at intersection. Was in an intersection when car stalled and threw a code. Starter motor had to be replaced in full. Vehicle had less than 1,000 miles on it and was 3 weeks old at the time of the event.

Reported at 900 miles, March 2016

When I start my car there is strong gas odor in the cabin for the first 3-4 hours of driving. Also there is a moldy smell in the warmer months as well

Reported at 28,000 miles, July 2018

Other model years of the GLC 300

Best and worst years for the Mercedes-Benz GLC 300