Vehicle Data Hub

2025 Mercedes-Benz GLC 350 E 4MATIC problems

Owners have filed 26 complaints with NHTSA about the 2025 Mercedes-Benz GLC 350 E 4MATIC. Electrical system is the most reported problem area, at 31% of complaints. After that come engine (12%) and wipers, windshield & visibility (12%).

At a glance

Complaints
26 filed with NHTSA
Most reported
Electrical system 31% of complaints
Crashes and fires
2 and 0
Injuries and deaths
8 and 0
Typical mileage
9,000 miles 11 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Electrical system 31%
  • Engine 12%
  • Wipers, windshield & visibility 12%
  • Brakes 8%
  • Cruise control 8%
  • Forward collision avoidance 8%
  • Lane departure 4%
  • Latches & locks 4%
  • Steering 4%
  • Suspension 4%

When problems show up

Complaints by mileage, 2025 Mercedes-Benz GLC 350 E 4MATIC Complaints by odometer reading in 20,000-mile steps. The median is about 9,000 miles. 0k to 20k miles: 11 complaints 20k to 40k miles: 0 complaints 40k to 60k miles: 0 complaints 60k to 80k miles: 0 complaints 80k to 100k miles: 0 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 9,000 miles
Based on 11 complaints that include mileage. 100% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles11
20k to 40k miles0
40k to 60k miles0
60k to 80k miles0
80k to 100k miles0
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 11 complaints that report mileage, the typical (median) problem appeared at about 9,000 miles.

Safety-related details: 2 complaints mention a crash; 8 injuries reported.

It is also covered by 3 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Hatch closes on your head while loading groceries into the vehicle. The kick sensor is activated by the movements that a person naturally makes when loading cargo into a vehicle. It happens to pretty-much everyone who has ever loaded groceries into the car. There is no way to disable it, per the dealer.

September 2025 Injury

The contact owns a 2025 Mercedes-Benz GLC 350E 4Matic. The contact stated that while driving 10 MPH and attempting to park the vehicle, the vehicle unintendedly accelerated. The brake pedal was depressed, but the vehicle failed to respond. The vehicle was uncontrollable and crashed into a fence. The driver’s side mirror, bumper, and door were damaged. The contact stated that the air bags did not deploy.

Reported at 9,000 miles, August 2026 Crash

The contact owns a 2025 Mercedes-Benz GLC 350E 4Matic. The contact stated that while driving at various speeds, the infotainment system and the instrument panel turned black. The contact stated that the failure was intermittent. The vehicle was taken to the dealer, where it was diagnosed with a software glitch. The software was updated; however, the failure recurred. The vehicle was taken to Mercedes-Benz in Englewood (28 Grand Ave, Englewood, NJ 07631), where the assessment was confirmed.

Reported at 1,000 miles, February 2025

The contact owns a 2025 Mercedes-Benz GLC 350E. The contact stated that while driving approximately 60 MPH, the vehicle began decelerating, losing drive power till the vehicle stalled. The contact turned on their hazards and had the vehicle towed to the dealer. The Check Engine, Blind Assist, Exit Warning Inoperative, Towing Not permitted, with several other warning or failure lights illuminated. The failure occurred twice. The dealer diagnosed that the ignition unit had failed.

Reported at 10,000 miles, April 2026

Other model years of the GLC 350 E 4MATIC

  • 2026
  • 2025
  • 2020
  • 2019
  • 2018