Vehicle Data Hub

2004 Mercedes-Benz ML500 problems

NHTSA has received 26 complaints about the 2004 Mercedes-Benz ML500, and 23% of them involve steering. Next are electrical system (19%) and brakes (12%).

At a glance

Complaints
26 filed with NHTSA
Most reported
Steering 23% of complaints
Crashes and fires
0 and 6
Injuries and deaths
5 and 0
Typical mileage
90,000 miles 20 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Steering 23%
  • Electrical system 19%
  • Brakes 12%
  • Seats 12%
  • Air conditioning & heating 8%
  • Lighting 8%
  • Engine 4%
  • Fuel system 4%
  • Stability control 4%
  • Body & structure 4%

When problems show up

Complaints by mileage, 2004 Mercedes-Benz ML500 Complaints by odometer reading in 20,000-mile steps. The median is about 90,000 miles. 0k to 20k miles: 5 complaints 20k to 40k miles: 0 complaints 40k to 60k miles: 2 complaints 60k to 80k miles: 3 complaints 80k to 100k miles: 0 complaints 100k to 120k miles: 2 complaints 120k to 140k miles: 4 complaints 140k to 160k miles: 1 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 0 complaints 200k+ miles: 2 complaints 040k80k120k160k200k miles Typical: 90,000 miles
Based on 20 complaints that include mileage. 35% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles5
20k to 40k miles0
40k to 60k miles2
60k to 80k miles3
80k to 100k miles0
100k to 120k miles2
120k to 140k miles4
140k to 160k miles1
160k to 180k miles1
180k to 200k miles0
200k+ miles2

What the data shows

Of the 20 complaints that include odometer readings, half describe a problem before roughly 90,000 miles.

Safety-related details: 6 complaints mention a fire; 5 injuries reported. Its complaints are more severe on average than those of 97% of model years in our database.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl*the contact owns a 2004 mercedes benz ml500. While driving 35 MPH, the driver seat became extremely hot while the warmer function was activated. The vehicle was pulled over and the seat was red and smoking. The contact parked the vehicle for 30 minutes and then restarted it and drove home. The contact suffered burns on his left side. The dealer inspected the vehicle. The current and failure mileages were 50,200. Updated 01-10-08. The dealer stated defroster not working. Updated 12/31/07

Reported at 50,200 miles, November 2007 FireInjury

2004 mercedes benz ml500 driver seat caught fire while driving. Consumer states that due to the seat catching fire he suffered mild burns on the left hip. The heating pad in the drivers seat shorted out and caused the leather and seat cushion to burn.

November 2007 FireInjury

Tl* the contact owns a 2004 mercedes benz ml500. The contact stated that the steering wheel exhibited a loud noise when attempting a turn. The manufacturer was contacted and stated that the vehicle was not included in NHTSA campaign number 08v465000 (steering). The vehicle was not repaired. The approximate failure mileage was 70,000 and the approximate current mileage was 80,000.

Reported at 70,000 miles, September 2011

This could be related to a software problem in all ml class. 1. OBD system cause the check engine light to illuminate incorrectly 2. Stuck fuel-level sensor cause to report incorrectly 3. The speedometer out of tolerance is reporting incorrectly 4. OBD system is reporting incorrectly causing faults in systems.

Reported at 125,500 miles, December 2013

Other model years of the ML500

Best and worst years for the Mercedes-Benz ML500