Vehicle Data Hub

2003 Mercedes-Benz S Class problems

NHTSA has received 43 complaints about the 2003 Mercedes-Benz S Class, and 26% of them involve suspension. Next are electrical system (14%) and air bags (9%).

At a glance

Complaints
43 filed with NHTSA
Most reported
Suspension 26% of complaints
Crashes and fires
0 and 0
Injuries and deaths
6 and 0
Typical mileage
55,000 miles 33 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Suspension 26%
  • Electrical system 14%
  • Air bags 9%
  • Seat belts 9%
  • Latches & locks 7%
  • Engine 5%
  • Lighting 5%
  • Body & structure 5%
  • Transmission 5%
  • Brakes 2%

When problems show up

Complaints by mileage, 2003 Mercedes-Benz S Class Complaints by odometer reading in 20,000-mile steps. The median is about 55,000 miles. 0k to 20k miles: 10 complaints 20k to 40k miles: 0 complaints 40k to 60k miles: 7 complaints 60k to 80k miles: 11 complaints 80k to 100k miles: 4 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 1 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 55,000 miles
Based on 33 complaints that include mileage. 52% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles10
20k to 40k miles0
40k to 60k miles7
60k to 80k miles11
80k to 100k miles4
100k to 120k miles0
120k to 140k miles1
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 33 complaints that include odometer readings, half describe a problem before roughly 55,000 miles.

Safety-related details: 6 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2003 ranks 3rd most-complained-about out of 5 model years of the Mercedes-Benz S Class with enough data (23 complaints in that window). It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

My 2003 mercedes s500 has twice electronically self-closed it's trunk on two separate users, on two separate occasions. This vehicle has been taken to two separate mercedes dealers for the problem. One of those dealers replaced a number of parts. Despite doing so, the second occurrence (last night), left my other half in tears, pain, with a recess in her head and a headache. The electronic trunk lid has had instances where it does not open all the way, does not close all the way, or a combination of the two.

June 2006 Injury

Tl* the contact owns a 2003 mercedes benz s55. The contact stated that the seat belt would not retract properly whenever there were warmer temperatures. The vehicle was inspected by a dealer and the dealer was unable to determine the failure. In addition, the contact stated that the trunk lid would either become resistant when attempting to close the hatch, or it would close independently. On one occasion, the trunk lid closed unexpectedly on the contact as she attempted to remove items from the trunk area.

Reported at 50,000 miles, April 2007 Injury

My suspension is horrible!! Without warning my s430 airmatic light displayed "visit workshop", I pulled over and noticed my vehicle was riding extremely low...almost touching my front and back tires. Furthermore, there is a rubbing sound when the wheels are being turned. I contacted 4 dealers and they all claimed the suspension and/or airmatic system has been a common problem ...my concern is why wasn't I notified about a recall?

Reported at 84,500 miles, October 2009

Shifter stuck in park due to the only plastic part ( shifter module) in the shifter box. Mercedes headquarters take no responsibility for such an expensive fix when plastic part breaks.

Reported at 68,000 miles, April 2010

Other model years of the S Class

Best and worst years for the Mercedes-Benz S Class