Vehicle Data Hub

2004 Mercedes-Benz SL500 suspension problems

Owners reported suspension problems in 24 complaints for the 2004 Mercedes-Benz SL500, 38% of the complaints on file. It is the most reported problem area for this model year.

At a glance

Complaints
24 38% of this year's complaints
Typical mileage
56,000 miles 20 complaints with mileage
Crashes and fires
1 and 1
Injuries and deaths
2 and 1

Source: NHTSA owner complaints

When suspension problems show up

Suspension complaints by mileage, 2004 Mercedes-Benz SL500 Complaints by odometer reading in 20,000-mile steps. The median is about 56,000 miles. 0k to 20k miles: 2 complaints 20k to 40k miles: 6 complaints 40k to 60k miles: 4 complaints 60k to 80k miles: 3 complaints 80k to 100k miles: 4 complaints 100k to 120k miles: 1 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 56,000 miles
Based on 20 complaints that include mileage. 60% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles2
20k to 40k miles6
40k to 60k miles4
60k to 80k miles3
80k to 100k miles4
100k to 120k miles1
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 20 suspension complaints that report mileage, the median is about 56,000 miles, and 60% were reported before 60,000 miles.

These complaints mention 1 crash, 1 fire, 2 injuries, 1 death.

What owners wrote

Addendum info to original complaint #10308437 shows that mb service advisor j. Steach advised m .b. Not responsible as driver should "miss" potholes. Engineering analysis shows that it is not possible for driver to steer around potholes. At 70MPH mb sl500 travels 103 ft/sec and it is not possible to observe the pothole hazard and categorize as safety risk at speeds of 70MPH(103ft/sec) react physiologically and actuate steering system -all in less than one second-one half second each for human response and same for…

Reported at 19,000 miles, July 2009 CrashFireInjuryDeath

Red abc warning light on. Suspension system in failure mode reducing road handling and vehicle control below minimum safety levels. Mb repair costs exceed blue book car value even though vehicle use less than half life. Lic. P.e #6274 notes mb design/engineering failure--intentional mal-design scheme set-up to defraud consumers of billions $.

Reported at 50,700 miles, October 2015

Suspension problems in other years

  • 2006
  • 2005
  • 2004
  • 2003
  • 2002
  • 2001
  • 2000
  • 1999
  • 1998
  • 1997
  • 1996
  • 1995
  • 1994

Suspension problems across all Mercedes-Benz models